However, due to different monitors, colours in the Product Image may be displayed with minor differences. We have made every effort to reproduce colours on the Website as accurately as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct and as accurate as possible when entered onto our Website. COSMETICS & FRAGRANCESĮach beauty product sold is subject to its Product Description. If you’ve done all of this and you still have not received your refund yet, please contact us at order. Next contact your bank, there is often some processing time before a refund is posted. Then contact your credit card company as it may take some time before your refund is officially posted. If you have received an email notification of the refund but haven’t received the money yet, first check your bank account before contacting us. Simply return your item(s) by following these easy steps from above and reorder for a replacement. Unfortunately we don’t offer an exchange facility. Upon arrival, the returns are subject to inspection for compliance with our Return Policy. To return an item back to us please pack you items securely and include a cover note clearly stating your NAME, ORDER NUMBER and/or EMAIL address within the returning parcel. reserves the right for the final decision in regard to the return items condition. Refunds will not be given if they do not comply with our returns policy. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken.Īll returns are quality checked – items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Please return unsuitable items in its original packaging (cellophane bags and/or shoe boxes), with tags and labels. Please don’t use any faulty items after finding the fault, or we may not be able to provide a refund. You can do this by going to the 'Contact Us' section and a member of our team will look into it. Please return your item(s) to us within 30 days after finding the fault, and remember to get in touch before returning. Sale & Lucky Dip items are not subject to return policy. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.
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Find out how to return your item(s) below. This two week cancellation period starts from the day you have received all of the items in your order. If you are a customer in the European Economic Area (EEA), you get 14 calendar days to cancel your order because you have changed your mind. Unfortunately, we cannot dispatch orders to post office boxes or APO/FPO addresses.Īt this moment of time, we do not dispatch orders internationally, unfortunately.
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Orders made after 2pm will be dispatched the day after (excludes w eekends & Bank Holidays).Ī full breakdown of the shipping details, including the full total amount, will be given to you at the checkout before the order is confirmed.Ĭustomers hold the right to leave the order stage at this time before the order goes through.Order before 2pm to receive your order tomorrow (only during weekdays, orders placed after 2pm Friday will be dispatched Monday).
United Kingdom Next Day Delivery: from £5.50 (Approximately 1 Working Day ) WE ARE DOING EVERYTHING WE CAN TO SEND ORDERS ON TIME, HOWEVER, DUE TO A CORONAVIRUS PANDEMIC AND STRICT PRECAUTION PROTOCOLS A FEW DAYS DELAY MAY OCCUR.Orders made on weekends and bank holidays will be dispatched within next 3 working days.Orders placed on a weekday will be dispatched the next working day.United Kingdom Standard Delivery: from £3.95 ( 3-5 Working Days )
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